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Company logo IN-LOG Gammerler

spare parts | service | maintenance | upgrades | rebuilds | relocations | 2nd hand

Service & support – less downtime, higher productivity

Countless IN-LOG, GÄMMERLER, and RIMA machines are in use around the world, performing their duties reliably. We ensure the efficiency of your operations with our comprehensive 360° support, which covers all aspects of service and support.

  • Spare parts, on-site service & technical support
  • Overhauls & upgrades, service & maintenance contracts
  • Relocation of machines & systems, incl. reconfiguration
  • Training for technicians and operators

Since machine problems often do not respect business hours - get help through our service hotline (chargeable).

Fon. +43 664 885 108 12
Call our service hotline (chargeable)

Long service life & full performance for machines & systems

parts, service & support

Upgrade to the latest technology & electronics, individual maintenance packages

rebuilds & upgrades

Dismantling & reinstallation, optimization of configurations, optional upgrades

relocations & reconfigurations

Get the most out of your systems — we provide the essential knowledge

operator & maintenance training

Technical Hotline

You have an urgent service problem? Join our technical support team here:

support 

Alternatively - a second-hand machine

Are downtime, maintenance costs, and speed suddenly becoming problematic and threatening productivity? A new machine would be the best solution, but it was not included in the budget. However, with a reconditioned machine that includes an optional parts warranty, you can restore your system's full performance at a manageable price.

List of 2nd hand equipment – great performance, affordable price
Whether you are in need of a simple conveyor, a trimming line, a stacker or robotic palletizing - our list of pre-owned equipment includes a wide range of used machines, primarily from IN-LOG, GÄMMERLER and RIMA.

Spare parts, service & support - to keep things running

spare parts

One of the pillars of our service is providing spare parts for many years to come. Our Service Team will support you in extending the service life of your IN-LOG, GÄMMERLER, Rota-Schneider, and RIMA machines. Whether you need parts for a trimmer, a compensating stacker, or a complete system, we've got you covered. If a part is discontinued, a technically equivalent replacement is usually available. Otherwise, we can develop a machine-specific upgrade kit.

On-site service & technical support

From short-term downtime and troubleshooting to planned maintenance, online parameter checks, and software updates, we are there when you need us. Depending on your needs, we can assist you over the phone, via remote maintenance, or in person on site at your plant. Many of our newer machines are suitable for remote maintenance and problems can often be fixed by our technical team via the internet, saving our customers significant time and money.

support 

Rebuilds & upgrades

Rebuilds - Are aging machines causing downtime, maintenance costs, and performance issues that threaten productivity? Factory overhauls can restore your system's full performance at a manageable price. Overhauls are best performed at our factory, where we have direct access to all technical resources. Planned maintenance on lines and systems is performed on site after a detailed audit.


support 

Example of a trimming line overhaul - condition upon delivery and before overhaul:

We overhaul individual trimmers, as well as trimming lines, bump turns/flow turns, infeed conveyors, waste gates, joggers, and squeeze rollers, whether they are from IN-LOG, GÄMMERLER, or RIMA.

Example of a factory refurbished trimming line - after the overhaul:
It looks and performs almost like new! Our factory overhauls include disassembly, cleaning, inspection, and replacement of defective or worn mechanical, pneumatic, and electrical parts. We also offer repainting upon request.
Our optional e-Upgrade program goes one step further, replacing obsolete PLCs, HMIs, and servo drives with state-of-the-art technology.

Example bindery stacker - condition on delivery & before overhaul:
Stacker models such as the IN-LOG CS/1100, the GÄMMERLER KL 540/560, and the RIMA RS 10 are often in operation for 10 to 15 years or more. After such a long time, visible signs of wear and tear appear, indicating the need for a factory overhaul. We systematically work through our checklists to address issues such as defective and/or missing parts, outdated electronics, leaking pneumatics, discontinued parts, and misaligned assemblies.

Example bindery stacker – after the overhaul:
It looks and performs almost like new! Our factory overhauls include disassembly, cleaning, inspection, and replacement of defective or worn mechanical, pneumatic, and electrical parts. We also offer repainting upon request.
Our optional e-Upgrade program goes one step further, replacing obsolete PLCs, HMIs, and servo drives with state-of-the-art technology.

Upgrades for older machines

Older machines are often in good mechanical condition, but parts and service for pneumatics, electrics, and electronics are no longer available. Upgrades can extend a machine's service life by many years at a reasonable cost. Ask us about available upgrades!

Our customers highly value the KL 540/560 compensating stackers, most of which are still in use around the world. However, the growing problem of discontinued electronic parts in control, display, and drive technologies is causing concern for maintenance personnel. The e-Upgrade for the KL 540/560 replaces old components with the latest technology and updates the stacker software, making these machines future-proof again.
Product info e-Upgrade for KL540 / 560

Service- and maintenance contracts

Many customers enter into service and maintenance contracts with us to ensure the long-term productivity of their machines and larger systems. These contracts include regular audits and annual maintenance. We also offer rolling maintenance plans for stackers, which can include a replacement machine.

Advantages of our service contracts:

  • Clearly planned and coordinated audits and annual maintenance
  • Priority scheduling of maintenance, training, etc.
  • Spare parts and service included in maintenance contracts at special rates
  • Special conditions for individual annual service and support packages
  • Maintenance carried out by the manufacturer

Relocations & optimized configurations

Relocations of machines & system

The printing industry will continue to consolidate. Sites will merge, and the focus will be on core production. This will lead to the relocation of more machines and systems, often combined with necessary overhauls and improvements to the configuration, to enhance Postpress processes.

Plant relocations are complex and demanding projects, especially when systems are reassembled at the new location with an optimized configuration. As a manufacturer and long-standing solution provider, we have the necessary product and market knowledge, process expertise, and technical resources for the job.

We will successfully implement the relocation and optimization of your systems within the defined time frame.

support

Example of a relocation: Optimized Postpress behind a relocated 48-page book printing press

Reconfiguration of the conveyor system with existing, refurbished and new components

Reconfiguration of the pallet conveyor technology, upgrade robot to a log gripper

Upgrade of the control technology & reprogramming of the conveyor system

Example of an optimized re-configuration: Expanding a Gammerler system to include a rebuilt double-stream trimming line.

Connection of the overhauled double-stream trimmers to the existing GÄMMERLER conveyor system.

After the trimming line, the new and overhauled floor and high conveyors bring the two shingle streams to the two existing compensating stackers.

Training

Individual for technicians and maintenance

There is no productivity without skilled personnel. We provide technical and operator training during commissioning and refresher training during productive operation. Regular training can significantly increase safety and productivity, especially when there is increased staff turnover.

  • Increased safety & productivity through trained operators
  • Better and more efficient maintenance thanks to trained maintenance personnel
  • Less wear, fewer downtimes and increased machine and system performance

Are you considering investing in a new machine or system?

Depending on the project and its objectives, it may be worth considering a new machine or system. IN-LOG | GÄMMERLER provides optimal support when designing new solutions with new and/or existing equipment. We carefully weigh the technical and commercial pros and cons, discuss them with our customers and help them to find the best solution.

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